Airlines

My Flight: British Airways Club World A380 from London to Los Angeles


Flight Review: British Airways Business Class A380 (Club World)

 

Our flight to California each Summer is one of the ones I look forward to the most all year. Why? Because it is a good 12 hours – I don’t know about you, but I love long flights as they provide me with the opportunity of not doing much, for a change. No interruptions, no internet, no emails – all I need to do is lie back, catch up on movies, sip a couple of glasses of champagne and even do some thinking, if I really have to.

British Airways A380 Business Class Club World Review

One of British Airways’ A380 – not a small plane!

This time, I was particularly excited to fly as we had booked our Club World seats months in advance with our Avios on one of the airline’s darling planes: the A380. A few years ago, we tried it on the way back but in premium economy (not bad…  but not the same, of course). As I have said many many times before, I am a very proud British Airways Gold Cardholder (Oneworld Emerald) – a card that doesn’t earn itself without a very fair share of paid flights. But one of the perks of flying so much, is that you get your reward: free flights and upgrades. Many people have thousands of Avios and always assume they cannot spend them. Well, with careful planning, you can find reward seats (and spend those babies in other things too), which give you access to experiences like these.

Here is how my August 2015 flight from London Heathrow (LHR) T5 to Los Angeles (LAX) T8 went. The flight was scheduled to depart at 9.45am and land at 12.25pm local time.

 

Check-in 

British Airways A380 Business Class Club World Review Heathrow Terminal 5 First Class Check In

The First Check-In area at Heathrow’s T5, the home of British Airways. Also Mr. O getting busy with our luggage, business class check-in area and a view of the terminal.

As a BA Gold Executive Club cardholder, one of my perks, despite which class I fly, is that I am able to check in using the ‘First’ area, which is separate from the business class check-in desks. At LHR T5, this means the area at the very end of the terminal (last door when you get to the departures concourse). The business class area actually had a queue, but the first class area only had 2 people before us.

Check-in was quick and efficient – we had 8 suitcases between 3 passengers (so were no way near our generous allowance which would be 3 bags per passenger and an extra one for being a gold member), which were tagged and sent on our way. The agent was very nice – he also double checked our ESTAs for the USA, which were in order, of course. We were also given our US Customs form.

 

Security

All business class passengers get to fast track security, which we did. We used the South Terminal checkpoint, which is the closest one to the First/Business Class check-in areas, and we had 3 people ahead of us, which was a nice bonus. The terminal was heaving and was quite busy, but I like the new system they have at T5 where 3-4 people can use the belts at one time, making it much quicker. No problems here. Please note that in the UK, there is still a liquid restriction, laptops etc still have to come out, but if you are not wearing heels, you can keep your shoes on, which I find very civilised).

 

The Lounge

British Airways A380 Business Class Club World Review Heathrow Terminal 5 First Lounge Taittinger Champagne

99% of my flights start at this very place – this is my home lounge at the British Airways T5 Terminal. The Taittinger helps, of course.

Before we got to the lounge – we could use either Galleries lounge for business class passengers (North or South or at the B Gates), or in our case, the First lounge – we indulged in some shopping before we made our way there.

At the lounge, the first thing we did was to order breakfast – there is a buffet, but you can also get some made-to-order items, like the egg and bacon sandwich, which I am a very big fan of.

Whilst we waited for our order, we used the Foreign Exchange desk to get some dollars (which is located in the lounge and means you don’t have to queue), and we tried to get an Elemis spa treatment. On this occasion, we weren’t successful – and as we were leaving from C gates, we didn’t even have the option of having a treatment at the B-gates lounge. Business class passengers cannot pre-book treatments, and I find it almost impossible to get a treatment at LHR as there always seems to be more rooms than therapists.

I also tried to stock up on magazines – newspapers are never a problem – but despite there being hundreds of different titles, mostly were ‘lounge’ and rather obscure magazines. No Hello, Tatler or Vanity Fair this time – despite it being 7am. To avoid going to WHSmith (and the whole boarding pass debacle), I had packed a few kilos of magazines and books in my luggage and just hoped there would be magazines on the plane.

British Airways A380 Business Class Club World Review LHR T5 First Lounge

Some details of the BA First Lounge at T5.

Breakfast was excellent and we couldn’t resist a glass of 2006 Milesime Taittinger, which I adore and is the champagne currently being served at the lounge. I noticed there was also a gin bar/display (first time!!), but as it was so early in the morning, I did not try.

I quite like this lounge, but find it is getting busier and busier. Food is good, service has improved lately but I still find the bathroom facilities need an update. With this being BA’s First Lounge at its home airport, there is no excuse. (Please note that First passengers can use the Concorde Room).

 

The Flight

We made our way to C-gates (T5 operates from a main terminal – A gates, but has 2 satellite terminals (B & C) which are accessible via a quick train). It took us 10 minutes to get there and a short walk to the gate. I used BA’s app which sends me push notifications and told us when to start making our way to the gate and when we got there, our flight was boarding.

British Airways A380 Business Class Club World Review iphone app and notifications

The very handy BA app.

–          Boarding

To board the plane, we used the fast track lane (which can be used by bronze, silver and gold cardholders as well as business and first class passengers). There was a bit of a queue, but not a problem. As we were going to the USA, there are extra security checks in place with security guards checking your passport whilst the check-in agent checks your name.

For the A380, there are different boarding procedures as the plane has 2 floors – instead of being organised by class, it was organised by seat number, so we followed the signs to ’50 and higher’ and made our way to the plane.

We ‘arrived’ directly on the top floor.

–          Welcome

We showed our boarding passes so the crew could direct us to our seats, which were right at the front of the cabin. We were addressed by name once the lady spotted the surname and the big fat gold screen (it is a lovely touch and I love it, I must confess) and escorted to our cabin. We had seats 50 A/B on this trip, which I had chosen on purpose (thinking about older cabin configurations, but not this one in particular. More on that later!).

Whilst we boarded, we were offered a choice of drinks – champagne (Taittinger Brut Reserve being the option), orange juice or water. You can guess what I chose.

Newspapers were also offered, which I declined as I had gotten one from the lounge and I saw the magazines on the racks, which were ‘OK’ compared to other flights, but there was some decent reading material, if required.

–          Amenities

British Airways A380 Business Class Club World Review elemis amenities

The Elemis amenities kit and our pillow/duvet and headphones.

We were given a navy Elemis bag with products – and it was single sex only. On previous flights there was a female and male version, but not on this one. The bag (which is similar to a shoe bag, and I suppose can be re-used for that purpose or as a small laundry bag), contained a pen (unbranded, which was strange), ear plugs (my favourites in the whole world, yellow ones by 3M), toothpaste and a toothbrush, a navy eye-mask and socks, and a series of Elemis products which included a cleansing wipe, a lipstick, hand lotion and face moisturiser.

You are also given a pillow and a beige/blue duvet which I liked.

–          Drinks service 

Not too long after take-off (we were delayed by 30 minutes), we were given our menus detailing all the service options during the flight in terms of food and drink. There are some champagne cocktails available (Kir Royal or Bucks Fizz – or Mimosas for my American readers), champagne (Taittinger Brut Reserve, Castelnau Non-Vintage Rose and Castelnau 2004 Vintage), and a variety of spirits like whisky, vodka and gin. Whilst I don’t pay attention to the first two, I was disappointed to still see Gordons as the gin served in business class – being the same one offered in economy and premium economy. I honestly believe it makes no sense and BA could change it. Schweppes is still the tonic being offered BUT, listen to this, on my return flight from NYC to London, I was given a can of Fever Tree slimline tonic, so there is hope). A little upgrade on the gin and the tonic would be very welcome – to bring it on par with the champagne (namely when Taittinger) and wine choices, which I know the airline chooses and reviews carefully.

British Airways A380 Business Class Club World Review kir royale and pretzels

One of my favourite inflight pairings: a Kir Royal and pretzels.

I choose a Kir Royal and asked the crew if I could get the pretzels (which are available in Premium Economy and Economy, I believe) instead of the nuts. Within minutes, I had not 1, but 4 packs of pretzels which I thoroughly enjoyed. I shared 1 with Mr. O.

In terms of wines, there were 2 reds and 2 whites. There was a French Chablis (Domaine Sante Claire 2014 from Burgundy) and an Italian Roero Arneis (Villata 2014 from Piemonte). I am a huge fan of Arneis and tried it with our meal. This proved to be a surprising choice – as most people were going for the better known Chablis, and gave way to a great conversation with the crew, which I always enjoy. In terms of reds, the options were Chateau Landat 2010 from Haut-Medoc (Bordeaux, France) and a Spanish Rioja (San Felices Reserva 2009). I tried the Bordeaux which was very good.

–          In-flight dining    

A weird thing on early day long-haul flights is that you are served lunch at around 11.30am. We had a hearty breakfast at the lounge, and I have to say, the champagne helped me get in the mood to eat.

There were two starter choices – a ‘Severn and Wye cured Scottish smoked salmon with caper berries, horseradish cream cheese and pea shoots’ and ‘watermelon infused with basil, feta, red onion and mint salad’. I chose the latter and it was delicious. I paired it with the white wine.

For the main course, there were 4 options – ‘seared filled of British beef with sweet potato royale and bearnaise sauce’, ‘roasted corn-fed chicken with Madeira sauce, soft herb mashed potatoes and baby vegetables’, ‘teriyaki stir-fried vegetables with egg noodles and cashew nuts’ and ‘main course salad of wild rice, quinoa and a bitter orange dressing accompanies by warm seared tiger prawns’.

I choose the beef and paired it (eventually – not seen on this photo), with the red wine.

British Airways A380 Business Class Club World Review meal

Our meal was excellent and don’t get me started on the Hotel Chocolat chocolates.

For dessert, there were 3 alternatives: a ‘mango and raspberry cream torte with raspberry compote’, ‘Somerset Camembert and Barber’s cheese served with fig relish and biscuits’ and a selection of fruits. Coffee and tea and Hotel Chocolat chocolates were also offered. I skipped dessert and had the chocolates whilst finishing my red wine. I asked the crew if there were any other chocolates left and was rewarded with 3 more packs – they were delicious.

During the rest of the flight, Club World passengers have access to the ‘Club Kitchen’, which is a self-service area in the galley where you can help yourself to any drinks, snacks, chocolates, ice cream, fruit and a variety of sandwiches. We made a journey or two during the 12-hour flight to stretch our legs and have a chat.

A little over one hour before landing, we were served a 3-course ‘light meal’. The starters available were ‘tiger prawns in a Marie Rose sauce with cucumber and red pepper salad’ and a ‘meze plate featuring aubergine, pepper and tomato salad, labneh with mint, harissa and chilli humus’. The main courses were ‘roasted breast of corn-fed chicken with herb cream sauce, Mediterranean vegetables and boulangere potatoes’, ‘rigatoni pasta in a chestnut mushroom and pesto sauce with baby spinach and sun-dried tomatoes’, ‘main course Far East salad and sweet chilli dressing accompanied by warm seared Shetland salmon’ and ‘ warm sandwich of paprika-marinated breast of corn-fed chicken with tomato and watercress’.

British Airways A380 Business Class Club World Review club kitchen and meal

The Club Kitchen (which I really like) and our second meal.

I must say I was looking forward to afternoon tea, which would have been perfect – and I love BA’s version of it. I chose the tiger prawns and the warm sandwich which were OK – not brilliant, to be perfectly honest. I didn’t finish the latter one. I had a Sprite and a cup of tea.

–          In-flight entertainment

The A380 features a 12′ touch-screen and lots of choices. I am quite partial to BA’s choice of movies – namely as I cannot remember the last time I went to the cinema, and I had no problem working it or choosing something suitable to watch.

British Airways A380 Business Class Club World Review in flight entertainment usb

The 12′ screen and USB ports which worked beautifully. Worth noting that films on this IFE have a lot more subtitle options which is very handy.

We were given headphones which I think are due an upgrade – we used our Bose instead.

In terms of technology, there are 2 USB ports on each seat, as well as a power socket, which is compatible with UK, EU and US plugs. I used the USB to charge my phone and worked well.

–          Shopping

I bought some gin (Tanqueray Ten at £25 for 1 litre and Bombay Sapphire East at £17 for 1 litre), which are better deals than at the airport. I also bought some Egyptian Magic as the version you can buy elsewhere is bigger than 100ml, which makes it difficult to travel with.

–          The seat & the cabin

British Airways A380 Business Class Club World Review cabin

The A380 Upper Deck Club World Cabin

There are 2 business class (Club World) cabins onboard the A380 – one upstairs, where we sat, and one downstairs. I did not see the one downstairs. Upstairs, it offers a 2-3-2 configuration, which is different from other BA planes, and means that if you are in the rear-facing middle seat, you don’t get so up close and personal with your neighbour. There are privacy screens (which are much-needed) and you still may need to jump over someone else to get aisle access.

British Airways A380 Business Class Club World Review seat

British Airways’ Club World Seat on the A380.

I always choose the first two seats in the cabin, and pick the aisle seat, and on this journey (having done  no research), I picked 50 A-B which were the first two on the left hand-side of the cabin. I didn’t realise they were right by the loos and the stairs connecting to downstairs. I was a bit worried with extra traffic and noise, but must confess everyone was quite quiet and I wasn’t disturbed. There is a curtain right the seats which is closed during the flight so you don’t actually see people queuing to use the facilities.

The bathrooms were *huge* – and were spotless throughout the whole flight.

British Airways A380 Business Class Club World Review cabin and toilets

Most spacious loos ever – and useful side storage.

With regards to the cabin, it looked very smart – and you knew you were on a BA flight without a doubt. Interestingly, the seats were not navy as usual – but more of a barley grey / brownish colour.

The seat was similar to the other Club World services I have experienced in the past – it lies flat to 180 degrees and you can control it from the side buttons which allow you to just seat at any angle you would like. There is a stool at the end of your seat which connects to the seat itself and gives you some more extra room. As I am short, if I want to use the foot stool, I need to recline my seat a little bit so the gap narrows.

British Airways A380 Business Class Club World Review seat

Club World seats – photo by BA

There is also a drawer where you can keep personal belongings, dedicated seat storage space and on this plane, additional ‘side’ storage which we used.

 

British Airways A380 Business Class Club World Review cabin detail

Cabin details – view from seat 50B, which was close to the stairs and loos.

–          The crew  

Were excellent and very personable. One of the reasons I fly BA over and over again is because I love how they are ‘allowed’ to be themselves and talk to passengers, show a bit of personality and that can make or break the flight. The purser came round to us during the flight to introduce himself – this is becoming standard on BA flights, now that they have iPads and can identify Gold and Silver members and it is a nice touch. We were also addressed by name during the flight, which again makes a difference.

–          Arrival

We had possibly one of the worst arrival experiences into LAX, where we queued for 1h15 minutes to get through immigration. There was no business class fast-track option offered (to anyone), and we were unlucky as we merged with 2 other flights landing at the same time. On the plus side, the luggage was ready for us when we finally got to it.

 

Final thoughts

I really enjoyed our flight (as expected), and managed to sleep for 6 hours, quite comfortably. The A380 is so much quieter than other planes – and that adds to the experience too. The crew was excellent, which makes for a much better flight and I shall indeed try to book myself on other A380 services.

Until the next flight…

xo

Mrs. O

 

PS. You can also read other flight reviews – BA Club World (Business Class) between LHR and JFKWorld Traveller Plus (Premium Economy) on the new A380, and for the BA001 all business class service from London City to JFK. See also other airlines including Qatar Airways (Dreamliner)Jet Airways (Premiere) and JetBlue (Mint).

Disclaimer: I had booked my flight with Avios 6 months before this trip, but in the meantime, BA’s Avios Team got in touch with me and hired me to share my Avios experience live on my social media channels, as an ambassador for the #DoMorewithAvios campaign. My ticket for this journey, which cost 50,000 Avios and £250 tax was refunded. I was not required to do a flight review. Opinions are, as always, my own.


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27 Comments

  1. LASim

    August 31, 2016 at 9:37 am

    Hello Fellow Non-Econ Traveller,

    As an American living in the UK, I now make up to four trips home to Los Angeles per year. Before people start chucking stones at me for the amount of “luxury vacations” I take, I am going “home” to see my father who has advanced Parkinson’s and I struggle a lot being away from him as his condition advances. I am fortunate to be able to fly at this class level but I’d fly in a wood box to get the time with my dad, you find these are the things that matter.

    Before I continue with the things I genuinely liked about your post, and I gained some good knowledge from it indeed, there are a few things I think that are worthy of mentioning. Please don’t take it the wrong way, but it’s critical because of the subject of this post.

    I am guilty of doing the following type of thing, and it’s been the gift of professors and colleagues to let me know…hey, you’re off track a bit love.

    I read your post because it said it was, to use your words “FLIGHT REVIEW: BRITISH AIRWAYS BUSINESS CLASS A380”. Exactly what I was searching for this morning since I have a flight coming up soon. I looked forward to reading your review. I expected that’s what I would get, a review of the services, pros and cons of a flight on BA’s long haul Club World class cabin. I expected a review of your FLIGHT of the BUSINESS CLASS experience ON the PLANE numbered A380. But..

    I WANTED A SIMPLE, TO THE POINT,(with some photos) OF YOUR FLIGHT. But I spent at least half of the time reading about how special (you kinda think) you are. How you went shopping in T5 and spent £17 and a bottle of Bombay Sapphire (need a list of good gins?), how you had fast track (every time I’ve had fast track, it’s been out of service so impressed I have yet to be there in that regard, I’ve been driven to the special entrance, that’s cool, invite only), how foot-stompingly (assumed by how you emphasized this saying business class passengers can’t pre-book appointments frustrating it was you couldn’t get an Elemis treatment before your flight (you mentioned Elemis twice, you must love them) how you drink champagne in the lounge, your lounge breakfast was lovely but you were stuffed for the flight’s 11:30am lunch..more booze helped you there, that you’re an emerald card holder, that the T5 bathrooms needed updating, that you had to wait in a queue (tsk) when it came time to board the flight, that you seemed to get movie star treatment when BA staff saw your name (It isn’t Melania Trump is it? Nah, she’s got a private airplane), to be quite honest, we’re all special in the “hot towel and bubbly” classes and it DOES feel nice to have someone call you by name when you’ve reached your seat as they hand you fizzy goodness but…oh my…is there a flight review anywhere here? Anyone?

    Finally…complaining about there being no fast track in Los Angeles. I’ve travelled quite extensively for personal and academic reasons. Not all airports use fast track. I’m sorry LAX is a busy airport and you’re not a US passport holder. You’ll find LA is a VERY packed city in general. Traffic, people and on and on. I’m from there and it annoys me, but as it’s my hometown, I roll with it. I love that feeling when I get home. Even better, I love it when the immigration guy says “Welcome Home” and then stamps my passport.

    I’m not here to over criticize your review. I’m here to say that you shouldn’t call it a “flight review of BA’s business class A380” when in fact it’s a TRAVEL review. Or just a review of BA overall, from one airport terminal to another airport terminal via BA. But’s it’s NOT a flight review.

    Now, past the “stuff” and onto the flight review. Thank you for the info that was very helpful. Truly. Truly. I can’t help it that I let people know when they’re off subject because as stated, guilty myself and probably doing it right now.

    I have flown what Virgin Atlantic calls “Upper Class” and while it’s better that economy etc, it’s not the least bit comfortable which is why I think it’s so affordable compared to other airlines. But, as I had some perks through a friend, I used their services for two years. I’ve also flown United, Delta and of course, BA.

    I was grateful for your post as I am flying Club World for the first time in a while. I know there have been a few changes and I am looking forward to seeing them. I’m like you, short, so good to know about the foot stool issue. It’s also helpful to hear the good and bad items you mention such as the non-gender specific freshen up kits and the, for me, inferior gin option. I’m a gin snob, it’s a thing. And, being from California, also a wine snob. Those are “terms” but it just means I like nice tasting things, we all do I think.

    I think it sounds like BA is offering much of what other airlines are offering at this level. One thing I’ve hated about Virgin Atlantic is sleeping like an “S” shape on what’s effectively a hard board, will say, they have nice duvets.

    I do apologize for the critique. Wasn’t personal, just honest.

    • @mrsoaroundworld

      September 4, 2016 at 12:03 pm

      I am so sorry the post offered too much detail – for me and most of my readers, the actual experience starts at the airport. And for example, JFK has dedicated security for BA Premium Passengers, which is something we really appreciate here and do take for granted. Hope you enjoy your flight!

  2. World Traveller

    July 24, 2016 at 10:20 am

    “Schweppes is still the tonic being offered BUT, listen to this, on my return flight from NYC to London, I was given a can of Fever Tree slimline tonic, so there is hope).”

    From early August Fever Tree tonic water will be available on all BA flights, both long and short haul.
    World Traveller recently posted..The French Quarter: Come for the architecture, stay for the atmosphere!My Profile

    • @mrsoaroundworld

      July 25, 2016 at 11:19 am

      It is now Fever Tree longhaul and I am delighted to hear it will be short haul too – now let’s just hope the gin changes too!

  3. Florence

    January 7, 2016 at 9:02 am

    Hello,
    A few months ago, I tried the business Class with Aer Lingus but the British one looks very nice too. Thank you for the post 😉

    • @mrsoaroundworld

      January 9, 2016 at 1:13 pm

      I would like to try the new Aer Lingus one too – as we will be able to get BA points!

  4. surinder

    October 25, 2015 at 12:55 am

    Hi,
    Did BA pay you for being an ambassador for their Avios campaign as they also refunded your points used.
    I returned from New York 3 weeks ago and still waiting for a response on delayed flights and lost baggage !!

    I really like the way you simplify each part of your journey.

    • @mrsoaroundworld

      October 25, 2015 at 1:23 pm

      That is outrageous – 3 weeks? Which team are you dealing with? I found that their twitter team is most helpful in dealing with issues. I received compensation for sharing my experience live via my social channels as it happened, but not to write (I did not even have to do so). They refunded the half of the ticket I had purchase, but weirdly, not tax.

      • Surinder Manku

        October 26, 2015 at 4:17 pm

        Hi Ana,

        It was their on line customer service. BA staff were awful in New York, long queues for check in, rubbish on the floor. Not pleasant.

        I will contact via Twitter and thanks for your advise.

        • @mrsoaroundworld

          October 26, 2015 at 4:25 pm

          It is unacceptable – the next step is the customer relations team, which deals with incidents (rather than customer service). They need to make this right. I am sure the twitter team will help.

  5. Jim N

    October 2, 2015 at 11:01 am

    Sorry that might have been their new revision of First not Club

    • @mrsoaroundworld

      October 2, 2015 at 11:49 am

      That is good to know. But business class should also get them… even AA does Bose in BC 😉

  6. Jim N

    October 2, 2015 at 11:00 am

    Regards the headphones needing an upgrade. I belive BA recently released photos of their latest business class which being fitted to the new triple seven (I think) and the headphones in those photos were Bose

  7. Victoria@ The British Berliner

    September 15, 2015 at 7:08 am

    ‘Love the review. Very detailed. I like the way that you split up the experience step by step without gettng too technical LOL! It has been a very long time since I’ve travelled via BA since I live in Germany….
    Having said that, when I do get the chance, I enjoy it very much. I flew to Manchester with BA on an academic trip about 2 years ago and the early morning flight was a breeze!
    Victoria@ The British Berliner recently posted..My 100th blog post celebration. Hip! Hip! Hurraaaah!My Profile

    • @mrsoaroundworld

      September 15, 2015 at 9:11 pm

      I tried 😉 May be worth trying on a longhaul flight some time 🙂

  8. Nikos

    September 14, 2015 at 12:43 pm

    In depth review as always! Food looked good too. Nice post cheers 🙂

  9. Anna

    September 12, 2015 at 8:51 am

    I have done their DC route a few times on the A380 in business – I love how quiet it is and DC have the boarding sorted so it is slick (spread out) but the biz cabins are very big, the front one upstairs is the smallest though (and has the mahusive loo)
    Anna recently posted..Flashback Friday Travel 33 – SingaporeMy Profile

    • @mrsoaroundworld

      September 12, 2015 at 11:53 am

      I think the trick is to get that small upper cabin and find a seat which isn’t the first one!

  10. Shobha

    September 11, 2015 at 10:31 pm

    I took this flight earlier in the summer and thought it was pretty good. Our flight out of Heathrow was delayed by 3 hours (can’t remember why) but it was no big deal upstairs in business. They kept plying us with champagne so that I was very mellow by the time we actually took off). I agree the bathrooms in the front of the plane are absolutely massive. The size of bathrooms you would get in a flat which if you are traveling with children is fabulous. Lots of room to navigate.
    Shobha recently posted..The Belmond Hotel das Cataratas in Iguassu FallsMy Profile

    • @mrsoaroundworld

      September 12, 2015 at 11:55 am

      I always wonder how people use other ‘normal sized loos’ with children. Where do they put them?

  11. Adam

    September 11, 2015 at 6:57 pm

    If you’re travelling from C gates you can still access the Elemis Spa and lounge in at the B terminal. It’s possible to go from B on to C, just not back to A!
    Often a better chance of a treatment then I’ve found, as it does tend to be a lot less busy (but smaller of course). But accessing the lounge generally if departing from C gates isn’t worth it for me, unless it is chaotically busy at A!

    • @mrsoaroundworld

      September 12, 2015 at 11:54 am

      That’s the thing, I didn’t fancy the train twice.. but B lounge gate is much quieter, totally agree

    • World Traveller

      July 24, 2016 at 10:40 am

      It’s now possible to walk using the moving walkway between T5A, B & C – you can go in both directions including going back to A but you’ll be funelled through Flight Connections or Immigration.

      Instead of taking the transit train between the terminals, which can become uncomfortably busy – even more so if you have to let a few transits go past before being able to get on, you can now use the moving walkway instead. When you get in the lift, instead of pressing the button for the transit train, press the button for the walkway which is one level below the transit.
      World Traveller recently posted..Verona Summer Theatre Festival: All the world’s a stageMy Profile

  12. Emily in Chile

    September 11, 2015 at 5:23 pm

    My family just flew LHR-SFO and was so sad to learn that afternoon tea is no more as of the end of July! They agree with you that it was great and that the replacement meal just isn’t as good.
    Emily in Chile recently posted..A weekend jaunt to ancient LimaMy Profile

    • @mrsoaroundworld

      September 11, 2015 at 5:30 pm

      Oh, I didn’t realise it was gone forever. I really liked it – it seems to be simple to prepare (I would think), and really works well. Maybe BA will read this and reconsider 🙂

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