Europe

My hOtel: St. Pancras Renaissance, London


 

The St. Pancras Renaissance in London, opened a couple of years ago, quickly became one of the city’s grand dame hotels. Why? Located at St. Pancras International train station (where you can board the Eurostar and be on your way to somewhere exciting in Continental Europe), it is a city landmark. I was keen to see how the building had been restored and have good things to report indeed.

 

The St. Pancras Renaissance in London

The St. Pancras Renaissance in London

 

Pre-Arrival

–          Was there any pre-arrival communication by the hotel with myself via email or social media?

There was indeed. The St. Pancras Renaissance has a good social media presence and seemed to be very excited I was coming to stay, since the day I got my invite.

–          Did I try to engage the hotel via Twitter? Did the hotel interact with me and made me feel welcome/special?

Absolutely – and as I have been “following” the hotel for a few months, I noticed that they always have something nice to say to guests who interact with them. Post-stay, the hotel, which is part of Marriott (Renaissance brand), also interacted with me once they saw some tweets and photos.

–          Has the hotel tried to gather any personal information (e.g. preferences) prior to my stay?

Not really, but for a one-night stay, there wasn’t much to find out!

 

The stylish lobby at the St. Pancras Renaissance

The stylish lobby at the St. Pancras Renaissance

Arrival

–          The wow factor! What was the hotel decor style?

I loved the hotel from the moment I set foot in its doors. I loved the lobby – it felt so spacious, yet warm and inviting! I also loved to see how busy it was – people were chatting and seemed to be enjoying themselves. There were a few bottles of champagne on the go, so clearly people were having a good time.

–          How quick and efficient was the hotel check-in?

Was very good indeed. Quick, efficient and professional. I loved that I was escorted to my room (believe me, wouldn’t be easy to find it otherwise, and it is a staple for all guests staying at the Chambers Rooms).

–          Was I addressed by name once reservation has been located? (it is all about the small details, some others are outstanding with this, and I love it, like I do when I board an airplane)

Yes indeed. Mrs. O’Reilly was in the house.

–          Did I get an upgrade from my confirmed pre-booked room type?

I am not quite sure as there wasn’t a pre-confirmation. I was given a junior suite at the Chambers part of the hotel, which is the “old” part of the hotel. The “more modern” part, called Barlow House, has mostly standard rooms.

–          Did I feel genuinely welcomed by the hotel staff?

Yes, and this is one thing I noticed throughout my stay. Everyone was really really nice.

–          Luggage – how many people did I have to tip before the luggage made it safely to my room? This is cultural, I know!

No one, I took my own carry-on with me to the room.

–          Wi-fi – was I told anything about it? Was there a charge?

There is a charge for Barlow House guests, but not for Chambers guests – it is included.

 

Room Experience

The Chambers Junior Suite

The Chambers Junior Suite

–          First impressions – décor, size and wow factor

I loved it! It was warm and inviting! It wasn’t huge but it looked really really nice. I had a small living room, a great bedroom and bathroom and the most amazing view!

–          Welcome amenity

Very thoughtful too – fruit, chocolates and water.

–          The bed

Very nice indeed!

–          Closet/Wardrobe – proper hangers or those annoying ones where you need a PhD to get them out one by one? This is a personal pet peeve of mine. I can’t stand them.

Not a problem in sight – also, lovely “shoe” and “laundry” bags.

–          Iphone Charger/Dock

Yes yes yes! It was all there!

–          Bathrobes and slippers

They were there but, as usual, I didn’t use them.

–          Coffee and Tea

There was a Nespresso machine with plenty of pods.

–          Free bottled water

Yes, replenished at night time too, with the turndown service. Displayed in stylish hotel glass bottles (a good idea, I thought!)

–          Magazine selection – had some nice surprises and doesn’t happen often enough!

Very good indeed – plenty of reading material AND great coffee table books.

–          Power sockets in useful places – we have more and more devices and we know where we want them! By the bed, by the working area.

Not a problem here, there were even some by the bed. It is worth noting that this is a quite recent hotel.

A room with a different view

A room with a different view

Bathroom

–          First impressions – décor, size and wow factor

The bathroom wasn’t huge, but was really nice.

–          Bath, shower and taps – I am looking for Duravits and Hansgrohes (or other fab brands) around the world. How fab was the shower? And a little pet peeve.. was I able to operate the shower without asking Mr. O for help?

Absolutely, all there for my enjoyment. And I was even able to use the shower without assistance! We had a bath with a great shower

–          Towels – yes, please! How many and how soft and lovely?

Lots and changed with turndown service.

–          Toiletries – own brand, super brand, baby ones or proper ones? I shall find out!

Hum… best toiletries I have seen in a while. They were REN and full size (and for once I took them home, I will admit!). I also thought it was a cool brand association (REN and @RENhotels) – could have been a coincidence.. or not!

–          Amenity kit – I don’t want more sewing kits thank you very much, but I will need a shower cap.

It was all there!

–          Hairdryer – is it a human one, or just something stuck to a wall that only makes noise?

I honestly didn’t use it, but also saw that the hairdryer looked like it was good.

 

Breakfast

The Chambers Lounge

The Chambers Lounge

–          Décor of breakfast room

This is where it gets interesting! Breakfast  (and any other drinks or meals) take place at the Chambers Lounge, which is complimentary to guests staying at the Chambers Rooms. It is a nicer “Club Lounge” than usual and I really liked this place.

–          The spread (inc yumminess)

It was very nice and had everything that we needed. If I wanted a full cooked breakfast, I could have used the normal breakfast room.

–          Cost (I have seen a hotel charging €75 for breakfast – a tad much, maybe?)

Breakfast at the Chambers is free for Chambers guests.

The breakfast bar at the Chambers Lounge

The breakfast bar at the Chambers Lounge

 

Bar & Restaurant

The Booking Office restaurant and bar

The Booking Office restaurant and bar

We had pre-dinner drinks (yummy cocktails) and dinner at the Booking Office – which we really enjoyed. It is also worth noting that the bar is open until 3am (an interesting surprise).

 

General thoughts

–          How good and reliable was the wi-fi?

It worked perfectly well

–          Location

Located at St. Pancras International Station, it is perfect if you are going to or from the Eurostar terminal. I found it an interesting location as I had spent my day in nearby Marylebone, so very easy to access to and from the West End.

–          Cost

Rooms at the Barlow house start at £200 and Chamber Suites from £345.

–          Would I recommend it to my best friend?

I would. In fact, it would be perfect for a nice day in London.. and on the next day maybe we can get on the train somewhere? I didn’t try the spa, which looks lovely. (Trudi, when you read this, it is a hint)

–          Would I stay again?

Just tell me when.

 

Final thoughts:

I really really enjoyed my stay at the St. Pancras Renaissance in London. I spent a lot of time at the hotel, and felt really comfortable. Service was very good and the building is just out of this world. It was a bit strange to have a room facing a train station, but it also made it unique. I would recommend this hotel without any reservations.

Have you visited this hotel? What were your thoughts?

xo

Mrs. O

 

Disclaimer: I was a guest of Renaissance Hotels during this stay, but hopefully you will see that this has not influenced my thoughts about the property. For more information about the hotel, visit its official website.


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View Comments (45)

45 Comments

  1. argone

    November 19, 2013 at 9:06 pm

    Such an historic place … I would love to stay there next time ! And so convenient with the Eurostar station just next door !
    argone recently posted..Ardèche : ViviersMy Profile

  2. Arianwen

    April 22, 2013 at 10:27 am

    I work just around the corner from this and always wondered what it was like on the inside! Thanks for sharing.
    Arianwen recently posted..Dona Marta favela: is it safe?My Profile

    • @mrsoaroundworld

      April 22, 2013 at 1:57 pm

      Pleasure 🙂

  3. katie

    April 18, 2013 at 10:18 pm

    I remember walking by this hotel when I was in London last September and falling in love with it (from the outsdie). How fun to see what it looks like inside!
    katie recently posted..Visiting DC: Learn from My MistakesMy Profile

    • @mrsoaroundworld

      April 19, 2013 at 8:47 am

      Worth going in next time, even if just for a peek!

  4. thelazytravelers

    April 17, 2013 at 6:08 pm

    this hotel looks absolutely stunning, mrs. o! can you please start bringing us along for these reviews? thanks!
    thelazytravelers recently posted..jetsetters: @suitcases2My Profile

    • @mrsoaroundworld

      April 19, 2013 at 8:48 am

      That could be an idea!

  5. Traveling Ted

    April 15, 2013 at 2:54 am

    Looks like a beautiful hotel, and it is great they communicated with you on Twitter.
    Traveling Ted recently posted..Safari holiday packing: a how to guideMy Profile

    • @mrsoaroundworld

      April 15, 2013 at 8:31 am

      Stunning hotel indeed!

  6. Tawny of Captain and Clark

    April 14, 2013 at 1:09 am

    I’m really loving this series. You’ve stayed at some incredible hotels and we’ve been taking notes. The view alone is worth the stay, but you definitely had me sold on the breakfast!
    Tawny of Captain and Clark recently posted..Getting fancy with London high tea.My Profile

    • @mrsoaroundworld

      April 14, 2013 at 10:58 am

      Breakfast was lovely!! Thank you for your kind words!

  7. Raul (@ilivetotravel in Twitter)

    April 13, 2013 at 12:24 am

    Wow, what a thorough review!!
    Raul (@ilivetotravel in Twitter) recently posted..Kilimanjaro Hike: Day 6 – Reaching Uhuru Peak on Summit NightMy Profile

    • @mrsoaroundworld

      April 14, 2013 at 11:00 am

      Thats the idea! 😉

  8. D.J. - The World of Deej

    April 11, 2013 at 2:26 pm

    Awesome stay Mrs. O. I’m a huge fan of airports and train stations, and combining my ultimate passion – hotels – only seems natural. Great stuff…
    D.J. – The World of Deej recently posted..Dawn at Augusta National – Picture of the WeekMy Profile

    • @mrsoaroundworld

      April 12, 2013 at 4:41 pm

      It’s a great hotel. Very unique! You’d love it!

  9. Leah

    April 10, 2013 at 10:01 pm

    This is on my list of places to stay the next time I’m in London. I like to spread the wealth, so to speak, and try new places. It looks lovely.
    Leah recently posted..Next Up: Camels, Cars, Colorado, Canucks & KahakaiMy Profile

    • @mrsoaroundworld

      April 11, 2013 at 8:11 am

      And I know you would totally adore it!

  10. Oneika the Traveller

    April 10, 2013 at 9:49 pm

    I’ve heard nothing but good things about this hotel! Even though I live in London, would love to spend at least one night here with the boyfriend. 🙂
    Oneika the Traveller recently posted..5 Places I’ve Never Been (And Why I Want To Go)My Profile

    • @mrsoaroundworld

      April 11, 2013 at 8:11 am

      Nothing wrong with being a tourist in your own city! Worth it, promise!

  11. lola

    April 10, 2013 at 6:44 pm

    No, I haven’t stayed there yet but I’m always looking for places to stay when in London. If you like it, then I know I will! We’re cut from the same cloth after all 🙂
    lola recently posted..Washington, D.C. in bite-size tidbitsMy Profile

    • @mrsoaroundworld

      April 11, 2013 at 8:11 am

      Ha! I am pretty sure it would also be Lola approved!

  12. Jeff @ GoTravelzing

    April 10, 2013 at 4:45 pm

    A Hotel in a train station. Sign me up. I love that you have a view of the trains from the room.
    Jeff @ GoTravelzing recently posted..The Kylemore Abbey in IrelandMy Profile

    • @mrsoaroundworld

      April 11, 2013 at 8:12 am

      It is so different and cool, Jeff! Truly unique 🙂

  13. Emyr Thomas

    April 10, 2013 at 8:14 am

    I am staying there this Friday and very excited to stay in such a stunning building. I will make sure I try out the spa and report back!

    Emyr
    Emyr Thomas recently posted..Harrison’s Restaurant BalhamMy Profile

    • @mrsoaroundworld

      April 10, 2013 at 10:25 am

      It looks wonderful, Emyr! And the building is quite stunning! Hope you enjoy the Chambers!

  14. The World Wanderer

    April 10, 2013 at 1:34 am

    Sounds and looks like an absolutely fabulous stay! A Nespresso machine? I’m sold!
    The World Wanderer recently posted..Music Monday: Out Of My League.My Profile

    • @mrsoaroundworld

      April 10, 2013 at 10:25 am

      It was indeed, loved it!

  15. Anita Mac

    April 9, 2013 at 7:58 pm

    As a Marriott fan, I love some of the unique hotel properties that the Marriott has included in their brand. This looks to be no exception – great quality, great service and the room looks amazing! Sounds like a great place to stay.
    Anita Mac recently posted..Monday Morning Series: Painted rocks on the Camino de SantiagoMy Profile

    • @mrsoaroundworld

      April 9, 2013 at 10:57 pm

      Must confess that I don’t recall staying at a Marriott property for a long time. This is certainly a one of a kind and fab!

  16. Suzanne (Travelbunny)

    April 9, 2013 at 5:43 pm

    Spent a night here in February and loved it! We also stayed in a lovely Chambers Suite. We spent a bit of time in the spa which was lovely and very atmospheric – unfortunately we didn’t have time for a treatment. Love, love, love the REN products and also admit to bringing home too – oops!
    Suzanne (Travelbunny) recently posted..Pictures from PamukkaleMy Profile

    • @mrsoaroundworld

      April 9, 2013 at 5:44 pm

      But they want you to 🙂 otherwise they would b single use!

  17. Simon O'Reilly

    April 9, 2013 at 5:38 pm

    It was great, very comfortable and I really liked the Chambers Lounge, excellent amenity. The bed was really comfortable and the hOtel is very conveniental located. Thanks Mrs O

    • @mrsoaroundworld

      April 9, 2013 at 5:43 pm

      Glad you liked it 🙂

  18. Trudi (aka BFF)

    April 9, 2013 at 4:39 pm

    Haha… I like the way you are thinking Mrs O! The hOtel looks fabulous with its understated elegance and you mention a spa – I think this is a must after a day around London or pre Eurostar trip. My diary is open!

    • @mrsoaroundworld

      April 9, 2013 at 4:44 pm

      Excellent, this was also a test to see if you read the blog 😉 I think could be great! And to go somewhere by train… now that you are reading “that” book!

  19. John M

    April 9, 2013 at 4:28 pm

    I like this – I also like the history bit and LOVE the view. Another good one, Mrs. O

    • @mrsoaroundworld

      April 9, 2013 at 4:29 pm

      Thank you, John!

  20. Pedro

    April 9, 2013 at 4:28 pm

    Have stayed here once last year and loved it. I will stay again when I am next in London. I didn’t stay at the Chambers suites, but they look amazing (and price difference isn’t crazy). Does the lounge “close” at 8pm like they do in some American hotels?

    • @mrsoaroundworld

      April 9, 2013 at 4:30 pm

      A very good point indeed! It doesn’t – we went back for a “complimentary” glass of very nice wine. There are some wines which are charged, but they have a very good selection of reds and whites included in the “chambers” package.

  21. Therese

    April 9, 2013 at 4:26 pm

    Every time I travel to London on the Eurostar, I wonder about this hotel. It is a beautiful building but didn’t know what it was like inside. I love it that it is way more affordable than I thought – I think I will try the Chambers Suite, then! Good value for London!

    • @mrsoaroundworld

      April 9, 2013 at 4:31 pm

      Hi Therese – do have a look next time, even if for a meal! or a drink? The CHambers suites are lovely and absolutely worth it!

  22. Lucia

    April 9, 2013 at 4:25 pm

    Very nice hotel Mrs. O. The station looks amazing

    • @mrsoaroundworld

      April 9, 2013 at 4:31 pm

      It’s stunning, absolutely amazing!

  23. Miret

    April 9, 2013 at 4:12 pm

    Spent two nights there last fall and really loved it! 🙂
    Miret recently posted..Sugar highs in Vancouver [guest post]My Profile

    • @mrsoaroundworld

      April 9, 2013 at 4:21 pm

      And that inspired me to go!

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