The grand dame of Danish hospitality, the Hotel d’Angleterre, in Copenhagen, was the only place on my list on my recent visit to Denmark’s capital. Recently the subject of an incredibly tasteful refurbishment, I must admit it was one of the most beautifully designed hotels I have ever stayed at. Pair that with possibly the best looking team ever, and we were in for a treat.
We arrived in a mid November Friday, which turned out to be a special day in the hotel’s calendar – the day when the Christmas lights come on. There was a crowd gathered outside which tells you how special these are. And they were indeed.
– Was there any pre-arrival communication by the hotel with myself via email or social media?
My stay was organised a month or so before our arrival, all via email.
– Did I try to engage the hotel via Twitter? Did the hotel interact with me and made me feel welcome/special?
The hotel actually does not have a presence on Twitter, only on Facebook, so there was no 1 to 1 communication during my stay, which took place over a weekend.
– Has the hotel tried to gather any personal information (e.g. preferences) prior to my stay?
As per normal, I did not have any special requests, but had some very nice surprises during my stay.
– The wow factor! What was the hotel decor style?
Stunning. Not only we were slightly wowed with the Christmas lights outside, when we got in I think I just said ‘Ahhh’. There was a lot of grey in the decor, with accent colours and the end result was phenomenal.
– How quick and efficient was the hotel check-in?
We waited for less than 2 minutes until a check-in agent was available and it was a breeze.
– Was I addressed by name once reservation has been located? (it is all about the small details, some others are outstanding with this, and I love it, like I do when I board an airplane)
– Did I get an upgrade from my confirmed pre-booked room type?
No. The hotel was fully booked (which is often the case) and I had a deluxe guest room confirmed, which was what we got.
– Did I feel genuinely welcomed by the hotel staff?
Did I ever? As you can read on my post which details our fab weekend in Copenhagen, not only everyone was incredibly helpful and efficient, they were also a delight to look at. I hereby commend the Head of HR of the hotel for the extra eye candy provided to guests. In all honesty, it was part of the guest experience (I kid you not), but also a trait of the Danish. How good-looking were they? OMG.
– Luggage – how many people did I have to tip before the luggage made it safely to my room? This is cultural, I know
We were escorted to our room and were able to take our carry ons with us. I then realised that a carry-on for a weekend in Copenhagen is not enough, as I learned during the following 3 days. Lesson learned.
– Wi-fi – was I told anything about it? Was there a charge?
Wifi was complimentary and worked well during our stay.
– First impressions – décor, size and wow factor
Our room was beautiful – I loved the grey, white and purple colour scheme and it was a good size. It felt incredibly comfortable from the moment we walked in.
– Welcome amenity
We had a lovely bottle of champagne, and some DELICIOUS sweets, courtesy of the hotel chef. Simple and perfect.
– The bed
The bed was fabulous. Incredibly comfortable and I LOVED the individual duvets. You can’t see them in the photo, but after turndown, we actually had a his and hers duvet, which could be the end of many marital problems. I know it is normal in Northern European countries, but no so much where I come from. I wasn’t quite sure about the square pillows though – I missed the sides of them, I must confess. But they were very comfortable and the right height and weight for me.
– Closet/Wardrobe – proper hangers or those annoying ones where you need a PhD to get them out one by one? This is a personal pet peeve of mine. I can’t stand them.
No issues here. At all.
– Iphone Charger/Dock
There wasn’t one, but plenty of well located sockets around the room.
– Bathrobes and slippers
Yes, and smaller ones for me. Yay!
– Coffee and Tea
Indeed. A Nespresso coffee machine and a kettle for tea.
– Free bottled water
– Magazine selection – had some nice surprises and doesn’t happen often enough!
Must confess I did not notice anything in the room, but to be fair, I did not need any.
– Power sockets in useful places – we have more and more devices and we know where we want them! By the bed, by the working area.
Absolutely. Spot on.
– First impressions – décor, size and wow factor
The bathroom was large, with a fab walk-in shower and great windows. The only thing I would say, is that due to the sink layout, we did not have much space for our own toiletries, so we had to be creative, which we managed to, with the help of the trolley.
– Bath, shower and taps – I am looking for Duravits and Hansgrohes (or other fab brands) around the world. How fab was the shower? And a little pet peeve.. was I able to operate the shower without asking Mr. O for help?
We did not have a bath, but had a great shower. It was very good.
– Towels – yes, please! How many and how soft and lovely?
Very very good towels.
– Toiletries – own brand, super brand, baby ones or proper ones? I shall find out!
The hotel uses a brand called Laura Bonne, which I was not familiar with. I liked the shower gel, but not the conditioner.
– Amenity kit – I don’t want more sewing kits thank you very much, but I will need a shower cap.
One of the best ever, and I have to say, the face wipes were a very nice touch. I brought them with me and have them in my washbag for emergencies.
– Hairdryer – is it a human one, or just something stuck to a wall that only makes noise?
I saw one which looked good, but I did not use on this occasion.
The room was simply stunning. It is, after all, the hotel’s 1 star Michelin restaurant Marchal. The spread was excellent and I was particularly keen on the rye bread. Don’t ask me why.
– How good and reliable was the wi-fi?
It worked well throughout our stay. No complaints.
– Did the hotel interact with me via Twitter during my stay?
Possibly the best location in the centre of Copenhagen, moments from all the landmarks and, most importantly, the shops at Stroget.
– Cost – rooms starting from…
A deluxe guest room costs from 3500DDK (approx. £335, $510, €450).
– Would I recommend it to my best friend?
Without a doubt. She would adore it.
– Would I stay again?
It is just a matter of when. It takes a bit to impress me, to be very honest, and I adored this hotel.
Have you visited this hotel? What were your thoughts?
Disclaimer: I was a guest of Hotel d’Angleterre during this stay, but hopefully you will see that this has not influenced my thoughts about the property. Opinions are, as always, my own.