Europe

My hOtel: Four Seasons London at Park Lane


myhotel

Some hotels are special. Truly special. And make you feel special. My love affair with the Four Seasons London at Park Lane, has been a long one. Why? Because it is one of my favourite hotels in London – so much so, it is where I have my London office. Well, I don’t *really* – what I mean by this, is that it is the place that I choose to have business meetings and the (very) occasional after work cocktail.

The Four Seasons London at Park Lane.

The Four Seasons London at Park Lane.

I feel so at home (in what is a busy hotel), that I keep coming back, and recently I decided I had to accept the hotel’s invitation to make it my London pad for the week. I was afraid that some of the magic would be gone – I cannot explain why, but this is why I had been delaying that stay for years actually. And I tell you what, I did not want to leave.

 

Pre-Arrival

–          Was there any pre-arrival communication by the hotel with myself via email or social media?

Well, of course, and for years. This stay was meant to happen for a long time, and I think it would be fair to say that both parties were very excited. Very.

–          Did I try to engage the hotel via Twitter? Did the hotel interact with me and made me feel welcome/special?

I did indeed and so did the hotel. But no differently than it does almost every week just for no reason, or when I visit a couple of times a month.

–          Has the hotel tried to gather any personal information (e.g. preferences) prior to my stay?

Not particularly, but it would be fair to say that my love for the Lychee Rose Petal Affair is well documented.

 

 

Arrival

My office, hahaha

My office, hahaha

–          The wow factor! What was the hotel decor style?

There is something different about this Four Seasons. It is only a few years old and certainly part of the new generation. I like the colour contrast and how warm it is. There are lots of seating areas around the lobby leading into the living room and the bar and restaurant areas, which are all very welcoming.

–          How quick and efficient was the hotel check-in?

Not a problem at all.

–          Was I addressed by name once reservation has been located? (it is all about the small details, some others are outstanding with this, and I love it, like I do when I board an airplane)

Yes, and this happened throughout all my stay by everyone I saw in the hotel. And anyone who books a table at the bar, for example, gets exactly the same service. If you book a table, you leave your name, and I will bet you will be addressed by name while you visit. One of those Four Seasons things.. that I love.

–          Did I get an upgrade from my confirmed pre-booked room type?

I wasn’t sure which room I was getting this time, and I was told I was to experience an Executive Conservatory room (which by then I had no idea what it meant).

–          Did I feel genuinely welcomed by the hotel staff?

Absolutely. And before my stay, and after my stay.

–          Luggage – how many people did I have to tip before the luggage made it safely to my room? This is cultural, I know

I had a small carry on, which I was allowed to take to my room, despite the fact that I was escorted by the reception lady.

–          Wi-fi – was I told anything about it? Was there a charge?

Yes, some changes here, which is brilliant. Free standard wifi is now offered to guests, and a paid (faster version) is also available.

 

Room Experience

I loved loved loved my room at the Four Seasons London

I loved loved loved my room at the Four Seasons London

–          First impressions – décor, size and wow factor

Well, well, well. What can I say? It was almost love at first sight. It was spacious, light, airy and very comfortable and welcoming. I had a strange feeling which I couldn’t tell what it was. It was only when Mr. O arrived a few hours later that we cracked it: it felt exactly like our home, with the same colour scheme. It was a very interesting feeling. Our room had a bedroom area, a living room area and a cute outside patio too.

–          Welcome amenity

On the second day of my stay, as I got back from work, I was surprised… with afternoon tea! I was actually starving and it was lovely.

This certainly made me feel welcome. I did leave some scones for Mr. O, promise.

This certainly made me feel welcome. I did leave some scones for Mr. O, promise.

–          The bed

I love Four Seasons beds. They are soft, huge and the sheets were wonderful, as was the mattress topper. We slept really well. Not easy to get out of bed, put it this way.

–          Closet/Wardrobe – proper hangers or those annoying ones where you need a PhD to get them out one by one? This is a personal pet peeve of mine. I can’t stand them.

Our closet room

Our closet room – and interesting details: would Madam fancy UK, US or Euro plugs?

We had a walk-in wardrobe by the bathroom area, which meant that we had plenty of space for everything, and the room was to be void of any luggage or anything else.

–          Iphone Charger/Dock

There was no iPhone charger, but there was a Bose sound system. We had plenty of plugs, so not a problem.

–          Bathrobes and slippers

Yes, and I used the slippers for once (just for fun). Why? Because someone finally realised that I am not shoe size 45 (actually I am a 36, no jokes, please). And because they came in various sizes, they weren’t too big, for a change.

It is all about the details. Fab magazines and thank you for the jewellery box.

It is all about the details. Fab magazines and thank you for the jewellery box.

–          Coffee and Tea

Absolutely, a Nespresso machine, which we did not use.

–          Free bottled water

Yes, on arrival, and changed daily at turn down.

–          Magazine selection – had some nice surprises and doesn’t happen often enough!

It was excellent. I had Vanity Fair and Tatler, which are 2 of the 5 magazines I actually read on a regular basis. So simple… but so rare.

–          Power sockets in useful places – we have more and more devices and we know where we want them! By the bed, by the working area.

Not a problem at all.

Our great bedroom complete with outdoor area. Brilliant!

Our great bedroom complete with outdoor area. Brilliant!

 

Bathroom

–          First impressions – décor, size and wow factor

It was timeless and very nice.

Our spacious bathroom

Our spacious bathroom

–          Bath, shower and taps – I am looking for Duravits and Hansgrohes (or other fab brands) around the world. How fab was the shower? And a little pet peeve.. was I able to operate the shower without asking Mr. O for help?

This hotel has some of the nice fittings in London, it is an Axor temple. And can I say that the shower was just the way I like it? No instructions needed – just left or right.

–          Towels – yes, please! How many and how soft and lovely?

Lots and fab. And the best bath matts (standard FS, I must say).

–          Toiletries – own brand, super brand, baby ones or proper ones? I shall find out!

The hotel uses Roja as a brand and we had the full range (in medium size). I liked the shower gel, but did not like the conditioner, at all.

–          Amenity kit – I don’t want more sewing kits thank you very much, but I will need a shower cap.

Everything as expected.

–          Hairdryer – is it a human one, or just something stuck to a wall that only makes noise?

Yes, and it was a very good one. I also had my straighteners which I used and got back to the room to have found that the housekeepers kindly wrapped the cord around them very neatly (which I never do). On a subsequent trip, I found my straighteners done in the same way and looked at Mr. O, who simply said ‘I did them Four Seasons style’. I had to smile. Details.

 

Bar

Stunning cocktails… every time!

Stunning cocktails… every time!

I know the Four Seasons bar well. Very well. Perhaps too well. And if you tried a Rose Petal Affair (the one on the far right), you would know why. It is totally understandable. I love the bar, and as I said before, I visit often. Service is impeccable (and personal, staff have a lot of personality and it is not something you see every day) and a very comfortable space. I prefer to use the lounge area before dinner, and the actual bar after dinner.

The lounge area. Or my living room as I like to call it.

The lounge area. Or my living room as I like to call it.

 

Restaurant

I have dined at Amaranto quite a few times, and obviously had to try it again (just for quality control reasons). And it was fantastic. We started with the signature parmesan cheese, and carried on with pasta and the most exquisite fish dish. For lunch, I had one of my favourite dishes in the world: vitello tonnato and rabbit ravioli (Amaranto has a great midweek lunchtime menu for £19 for 2 courses and £26 for 3. Do not miss out).

Hungry? Well, this is the place to be.

Hungry? Well, this is the place to be.

Breakfast also takes place here and it is a very civilised affair with also a good mix of hotel residents and guests. There is no buffet and there are plenty of options – I had the fruit platter one day and scrambled eggs and bacon on another day. Very good indeed.

 

General thoughts

–          How good and reliable was the wi-fi?

I didn’t use it on my phone as I was in the UK and have data at all times, but I did connect my laptop and had no issues.

–          Did the hotel interact with me via Twitter during my stay?

Yes indeed and we had quite a bit of fun.

–          Location

One of the best in London (for me and my life in the city). It is located on Hamilton Place, just off Park Lane. And needless to say, that the first come first served Rolls Royce driver service is available (for a 2-mile radius). I sadly didn’t get to use it this time, but I have before and it is… very nice.

–          Cost – rooms starting from…

Superior rooms start at £320 per night, and Executive Conservatories from £785.

–          Would I recommend it to my best friend?

Absolutely.

–          Would I stay again?

Oh yes, believe me.

 

Have you visited this hotel? What were your thoughts?

xo

Mrs. O

 

Disclaimer: I was a guest of The Four Seasons during this stay, but hopefully you will see that this has not influenced my thoughts about the property.  Click here to book.


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View Comments (19)

19 Comments

  1. Lynnsay Dulley

    March 28, 2015 at 3:45 pm

    Hello again – I often stay at Four Seasons Canary Wharf (which I love) and have considered trying FS Park Lane but haven’t because it would mean missing the fabulous Thames view from the rooms at FS Canary Wharf. Your review has encouraged me to give Park Lane a try. Thank you.

    • @mrsoaroundworld

      March 30, 2015 at 10:36 am

      But it is such a different location – you may have Hyde Park views!! 🙂

  2. The Luxe Insider

    August 30, 2014 at 11:31 am

    Hello, the article is great, hope to visit the FS Park Lane soon! I already tried the Metropolitan by Como and the Hilton Park Lane, they were so-so.. But still good for a business stay, anyway.
    The Luxe Insider recently posted..Unforgettable experience at Four Seasons SeychellesMy Profile

  3. David

    May 31, 2014 at 3:40 pm

    wow nice and great looking hotel someday will visit there 🙂

  4. Ronald

    May 17, 2014 at 4:46 pm

    Very recognizable. I love this hotel. Not cheap, but it feels like a warm bath. Staff is genuine and friendly, very helpful and you feel “at home” the moment you walk in. The rooms are excellent, the calm and warm colors make it literally a place to find some peace, away from the London hectic.
    I can imagine you like it, I have been there 6 or 7 times the last 2 years and never felt disappointed.

  5. Paul (@luxury__travel)

    May 13, 2014 at 4:24 pm

    That sounds like excellent value for lunch.
    Paul (@luxury__travel) recently posted..Win a luxury safari adventure for two worth $16,000… including flights from anywhere in the world!My Profile

  6. Travelingpanties

    May 13, 2014 at 3:15 pm

    You’re right about the food! It looks amazing!! Almost as delicious as those cocktails!!
    Travelingpanties recently posted..2014 Travel Trends, Luxury Travel Ideas to Kingston-Upon-Thames, the Maldives and CaliforniaMy Profile

  7. Eddie Dalton

    May 13, 2014 at 11:29 am

    I have only stayed at a Four seasons once in Newport Beach, CA & it was the best experience I have ever had at a hotel. Could not believe everyone knew my name even the doorman. I was very impressed with the service.

  8. John M

    May 13, 2014 at 1:53 am

    Oh Mrs O. Oh! I have to say I love your reviews – I almost feel like I’m there. In this case it is almost literal, as I stay at the FS london on a regular basis and actually stayed in a room very similar to this one. And what you describe, is what I get every time. I am not familiar with your cocktail choice, so I’m going to ask my wife to try it next time we visit. May be a little but girly for me!

  9. Cassia

    May 12, 2014 at 11:19 pm

    Amazing work Ana!Well done! Such impressive questions that we actually had or will have in the future.

  10. Suzanne (Travelbunny)

    May 12, 2014 at 8:55 pm

    It all looks a bit gorgeous. Love that they had smaller slippers – how about the robes? Hotel robes make me look like a child in adult clothing….
    Suzanne (Travelbunny) recently posted..Wine Tasting in Tuscany’s Chianti CountryMy Profile

    • @mrsoaroundworld

      May 12, 2014 at 9:11 pm

      I didn’t try them to be honest. I simply need to return.

  11. Monica

    May 12, 2014 at 7:32 pm

    Well this looks rather lovely! Those cocktails look delicious. It’s also great they have slippers in different sizes – and kind of hilarious you’re a size 36!

    • @mrsoaroundworld

      May 12, 2014 at 9:12 pm

      It is a fab hotel. Fab fab fab. And 36 is a very standard Portuguese size – I know lots of people. Its US 6 and UK 3.5. On the small side, of course, but…

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